User Experience

Discover the sweet spot between user wants and your business goals with a User Experience workshop

Benefits of a UX workshop

User journey maps

We’ll gain deep understanding of your business and paint a picture of who your user is. We’ll map out how they interact with your product or service and figure out their biggest pain points.

Design thinking

With a pain point to solve, we’ll brainstorm and sketch out possible solutions that will turn frustration into delight and improve customer experience and business goals.


Together we choose the best solution to turn into a rapid prototype. This could be website or app designs with a few designed pages and clickable links.


We will use the prototype to test on about five people. That’s all you need to validate a solution or find any usability issues. From here we can quickly reiterate and update the design based on findings.

Post it notes on wall

Would you like to find out more about UX Workshops?

We’d love to chat about how we can create a clear roadmap for your project

Jen & Ben Design are a digital design agency in Melbourne, Australia.

We don’t just run user experience workshops. Find out more about our services, and see our work.